Privacy Policy for The Cadify (www.thecadify.com)

At The Cadify, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.thecadify.com) and purchase our delicious homemade chocolates. By using our website, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of information from you:

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, and billing address, which you provide when you create an account, place an order, or subscribe to our newsletter.
  • Payment Information: When you make a purchase, we collect necessary payment information such as credit/debit card details or other payment method details. Please note that your payment information is securely processed by our payment gateway providers and is not directly stored on our servers.
  • Order Information: Details about the products you purchase, order history, and delivery information.
  • Website Usage Data: Information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and browsing activity. This information is collected through cookies and similar technologies.
  • Communication Data: Records of any communication you have with us, including emails, chat logs, and customer support inquiries.
  • Marketing Preferences: Information about your preferences for receiving marketing communications from us.

2. How We Use Your Information:

We use the collected information for various purposes, including:

  • Order Processing and Fulfillment: To process your orders, arrange for shipping, and deliver your chocolates to you.
  • Account Management: To create and manage your account on our website.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues.
  • Payment Processing: To securely process your payments for purchases.
  • Website Improvement: To analyze website usage data and improve the functionality, content, and user experience of our website.
  • Marketing Communications: With your consent, to send you promotional emails about new products, offers, and updates. You can opt-out of these communications at any time.
  • Personalization: To personalize your experience on our website and provide recommendations based on your past purchases and browsing activity.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Security: To protect our website and your information from fraud, unauthorized access, and other security threats.

3. How We Share Your Information:

We may share your information with the following third parties for the purposes described above:

  • Service Providers: We engage third-party service providers to assist with website hosting, payment processing, shipping and delivery, email marketing, data analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • Payment Gateways: Your payment information is securely transmitted to and processed by our chosen payment gateway providers.
  • Shipping and Logistics Partners: We share your shipping address and contact information with our delivery partners to fulfill your orders.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.

4. Cookies and Similar Technologies:

Our website uses cookies and similar technologies (e.g., web beacons, pixels) to collect website usage data and enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use cookies for purposes such as:

  • Essential Cookies: To enable basic website functionality, such as maintaining your shopping cart and user session.
  • Performance Cookies: To analyze how you use our website and identify areas for improvement.
  • Functionality Cookies: To remember your preferences (e.g., language, currency) and provide a more personalized experience.
  • Marketing Cookies: With your consent, to track your browsing activity and deliver targeted advertisements.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, secure server infrastructure, and regular security assessments. However, please note that no method of data transmission over the internet or electronic storage is 100% secure.

6. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to process orders, provide customer support, maintain records, and comply with legal obligations.

7. Your Rights:

You have certain rights regarding your personal information under applicable data protection laws, which may include:

  • Right to Access: You may have the right to request access to the personal information we hold about you.
  • Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): In certain circumstances, you may have the right to request the deletion of your personal information.
  • Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain situations.
  • Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

8. Children’s Privacy:

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Links to Other Websites:

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

10. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the bottom. We encourage you to review this Privacy Policy periodically.

11. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

The Cadify [Your Full Business Address in Satara, Maharashtra] Email: [Your Customer Service Email Address] Phone: [Your Customer Service Phone Number (Optional)]